Good presentation. I think we need to start thinking social media as a part of integrated marketing, pr & communications, product support and feedback management channel.
Businesses first need to change their attitudes towards customers before adopting social tools just for the sake of it:)
Good presentation. I think we need to start thinking social media as a part of integrated marketing, pr & communications, product support and feedback management channel.
Businesses first need to change their attitudes towards customers before adopting social tools just for the sake of it:)